Terms of service
Welcome to Freestyle Transfers! By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site or placing an order. If you do not agree to these terms, do not use our services.
1. General Terms
These Terms of Service apply to all users of our website (www.freestyletransfers.com), including customers, visitors, and others who access or use our services.
By using our services, you represent that you are at least 18 years of age or have the consent of a legal guardian, and that you are legally capable of entering into a binding contract.
2. Account Registration
To place an order or access certain features of our services, you may be required to create an account with us. By registering, you agree to provide accurate and up-to-date information and to maintain the confidentiality of your account credentials. You are responsible for all activity that occurs under your account.
3. Order Placement
By placing an order with Freestyle Transfers, you agree to provide accurate, complete, and correct information regarding the products, artwork, and shipping details. You are solely responsible for the content of the artwork provided for printing.
- Artwork Submission: You are responsible for ensuring that the artwork files submitted are of high quality, in the correct format, and free from any infringement on intellectual property rights.
- Order Confirmation: Once your order is placed, you will receive an order confirmation. If there are any issues with the order (such as missing information or incorrect artwork), we will notify you as soon as possible.
- Cancellation: Orders may be canceled within 1 hour of placement. After this time, production may have already begun, and cancellations may not be possible.
4. Pricing and Payment
All prices are quoted in U.S. Dollars and are subject to change without notice. The final price for your order will be confirmed at the time of checkout.
- Payment Methods: We accept payments through major credit/debit cards, PayPal, and direct bank transfers.
- Taxes and Fees: Sales tax may be applied to orders where applicable, based on the shipping address.
- Payment Authorization: You authorize us to charge the payment method provided for the total amount of your order.
5. Shipping and Delivery
- Shipping Fees: Shipping costs are calculated based on the delivery address and shipping method selected during checkout.
- Delivery Time: Delivery times are estimated and may vary depending on your location. We are not responsible for any delays caused by shipping carriers.
- Local Pickup: If you are in the Florence, SC area, local pickup is available. You will be notified when your order is ready for pickup.
- Risk of Loss: Once the order is shipped or picked up, the risk of loss or damage to the products transfers to the customer.
6. Returns and Refunds
Due to the custom nature of our products, Freestyle Transfers does not accept returns unless there is a defect or error in production. Please refer to our Return and Refund Policy for detailed information on eligibility and the process for returns or refunds.
7. Intellectual Property
You retain the ownership rights to the artwork you submit to us, provided that you have the necessary rights to use and reproduce the content. However, by submitting artwork to us for printing, you grant Freestyle Transfers a license to use the artwork for the purposes of fulfilling your order.
- Trademarks and Copyrights: You agree not to submit or use any artwork that infringes upon the copyrights, trademarks, or other intellectual property rights of third parties.
- Ownership of Products: Once your order is completed and delivered, you own the finished products, but Freestyle Transfers retains ownership of any design files and materials used to produce the transfer.
8. Limitation of Liability
Freestyle Transfers will not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services, including but not limited to loss of profits, loss of data, or delays in production or shipping.
In the event of an error or defect with your order, our liability is limited to either a refund or replacement, as outlined in our Return and Refund Policy.
9. Indemnification
You agree to indemnify and hold Freestyle Transfers, its officers, employees, agents, and affiliates harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms of Service, or infringement of any rights of third parties.
10. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.
11. Termination
We reserve the right to terminate or suspend your account and access to our services at our sole discretion if we believe you have violated these Terms of Service or engaged in unlawful or inappropriate conduct.
12. Changes to Terms of Service
We may update or modify these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will become effective immediately upon posting. We encourage you to review these terms periodically.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles. Any disputes arising under these terms will be resolved in the state or federal courts located in Florence County, South Carolina.
14. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
- Phone: 843-656-9800
- Email: Orders@freestyletransfers.com
- Business Address: 1415 W Evans Street, Florence SC 29501, United States