Privacy policy

At Freestyle Transfers, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information when you interact with our website, place an order, or contact us. The types of personal information we may collect include:

  • Personal Information: Name, email address, phone number, shipping address, and billing information.
  • Payment Information: Credit/debit card details, PayPal information, or other payment method details.
  • Order Information: Details related to the products or services you order, including customization preferences, artwork files, and order history.
  • Website Usage Information: Data such as IP addresses, browser type, device type, pages visited, and time spent on our site to improve user experience and website performance.

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill your orders and communicate with you regarding your purchases.
  • Customer Support: To respond to inquiries, resolve issues, and offer support.
  • Marketing and Promotions: To send promotional emails, newsletters, and offers if you have opted-in to receive such communications. You may opt-out at any time.
  • Improvement of Services: To enhance our website and services based on your feedback and usage patterns.

How We Protect Your Information

We take the security of your personal information seriously and use industry-standard security measures to protect it. These measures include encryption, secure payment gateways, and access control to ensure that your data is protected from unauthorized access or disclosure.

However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who help us fulfill our business operations, including payment processors, shipping companies, and marketing platforms. These third parties are contractually obligated to keep your information secure and use it solely for the purposes of providing services to Freestyle Transfers.

We may also disclose your information if required by law, such as to comply with legal processes or in response to a valid government request.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that allow us to remember your preferences and track your browsing behavior.

You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

Your Choices and Rights

  • Access and Update Your Information: You may access, update, or correct your personal information by contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by clicking the "unsubscribe" link in the email or contacting us directly.
  • Data Deletion: You have the right to request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

Children's Privacy

Freestyle Transfers does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take appropriate steps to delete such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will become effective as of the date indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, or if you would like to exercise your rights as described above, please contact us at: